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Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems.

Today’s companies need technology to function. Without it, businesses cannot compete and succeed. But with technology comes the ever-constant threat of hackers and cybercriminals. That’s why small- and mid-sized businesses need to protect themselves with robust cybersecurity solutions managed by IT professionals.

Current trends in healthcare skew toward more reliance on tech than ever before. Between telemedicine, data management practices, and countless other recent developments, hiring managed services providers (MSPs) is one of the easiest ways for practices to keep up with the times.

When it comes to the cloud, small- and medium-sized businesses (SMBs) are often presented with the choice of either a private or a public cloud. But there is a third option — a hybrid cloud. And this is the choice that provides SMBs with greater flexibility.

No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with.

Most managed IT services providers (MSPs) promise “proactive” cybersecurity consulting. All businesses embrace the idea of preventing cyberattacks and data breaches before they happen, and MSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events.

Protected health information (PHI) includes different types of data, including a patient’s Social Security number, billing information, and health condition. Because of the wealth of confidential information it encompasses, PHI is highly valuable to hackers, who can use stolen PHI to carry out fraudulent activities.

Search engine optimization (SEO) is one of the most difficult and frustrating aspects of improving your business's online presence. Web services and platforms that provide automated SEO reports like WordPress, Google, and Raven Tools tend to oversimplify their advice.

Businesses that take advantage of innovative technologies often come out better equipped to compete as they grow. This is why many companies are continuously seeking innovations that improve operations and reduce costs. Small businesses like yours can take advantage of new tech too — just follow our tips.

In the past, a simple antivirus software was all you needed to stay safe from online threats. Today, it takes more than that to protect your PC and the information stored on it. Whether you’re sending an important email or chatting with a coworker online, chances are your data can be easily intercepted.