CEO
Chief Technology Officer
Chief Operations Officer
Since 1992, Real Time Information Services, Inc. has been the trusted IT partner for small and mid-sized businesses looking to streamline operations and reduce costs. Our managed IT services eliminate the need for an in-house IT department, saving you space, time, and money. With 24/7 support, proactive monitoring, and flat-rate pricing, you’ll never have to worry about downtime or surprise expenses again. Focus on growing your business, we’ll handle the tech.
Outgrown break-fix support? Real Time Information Services managed IT puts your tech stack on autopilot: 24×7 monitoring, live helpdesk, automated patching, and hardware lifecycle planning—all for a predictable monthly fee that keeps Fresno workstations and servers running smoothly. We’re certified Microsoft 365 experts with Microsoft Modern Work credentials, helping your team collaborate, stay productive, and work securely in the cloud.
From phishing kits to zero-day exploits, threats never sleep. Real Time Information Services builds layered defenses: endpoint hardening, network segmentation, SOC-backed alerting, and responds in minutes, not hours, so your data stays safe and auditors stay happy.
Stop babysitting hardware. We migrate critical apps to secure West-Coast data centers, handles updates and scaling, and equips teams to log in from any device, boosting agility for businesses across Fresno, Visalia, and beyond.
Wildfires, rolling blackouts, hardware failure—downtime in California can strike without warning. Real Time Information Services business continuity and disaster-recovery playbooks safeguard your data, run instant cloud failovers, and restore operations fast, so customers never notice a hiccup.
A certified technician picks up your call within 15 minutes—no voicemail loops—so problems start getting solved right away.
Our Fresno-based security operations center hunts threats around the clock and neutralizes attacks before they disrupt your workflow.
One predictable monthly invoice covers support, updates, and projects—goodbye mystery fees and end-of-month budget shocks.
HIPAA, PCI-DSS, and California privacy requirements are baked into every plan, keeping auditors happy and data safe.
Over 90 % of issues are fixed remotely; when hands-on help is needed, Fresno engineers arrive the same business day.
Nearly three decades of proven IT results for companies throughout Fresno and California cities.
Real-Time Information Services was founded in Fresno in 1992 by a group of engineers who believed businesses deserved proactive, people-first IT support—not the wait-until-it-breaks model common at the time. That forward-thinking ethos still shapes every ticket we touch.
Today, those group of engineers leads a Fresno-based team of certified engineers who safeguard everything from single-site offices to multi-location agribusinesses in Fresno and nearby California cities.
We monitor, patch, and secure systems 24 × 7, resolving most issues silently in the background so your team can work without disruption.
With Real-Time clients enjoy nonstop monitoring, bullet-proof backups, and strategic technology roadmaps that scale with growth. Add straight-talking technicians, predictable pricing, and one point of contact for every vendor—Internet, phones, cloud—and it’s clear why uptime-driven businesses across Fresno and beyond trust Real-Time for responsive, comprehensive IT solutions.
Key Takeaways Managed IT support gives Sunnyside businesses predictable costs and fewer disruptions than break-fix service models. Proactive monitoring catches problems before they cause downtime, which directly protects revenue for small businesses. Cybersecurity threats target small and mid-sized businesses at a higher rate than large enterprises, making professional protection essential.
A small office near Fresno City College had been dealing with the same computer issue for weeks. Logins were slow, programs froze randomly, and staff kept restarting machines just to get through the day. Calls for help felt rushed, and no one explained what was actually wrong. One afternoon, right
A business just off West Shaw Avenue had been bouncing between IT providers for years. Every switch promised better service, but problems still lingered. Printer issues one week, login problems the next, and long waits whenever something broke. What finally changed things wasn’t new technology. It was consistency. After partnering
