Computer Support and Services in Fresno

Is your IT service provider’s slow response crippling productivity?

We’ll take care of your IT so you can take care of your business

Ajaz Ahmed CEO Real-Time IT Service Company

Ajaz Ahmed

CEO

Frank Rahman Chief Technology Officer Real-Time IT Service Company

Frank Rahman

Chief Technology Officer

Eric Metler Chief Operations Officer Real-Time IT Service Company

Eric Metler

Chief Operations Officer

Since 1992, Real Time Information Services, Inc. has been the trusted IT partner for small and mid-sized businesses looking to streamline operations and reduce costs. Our managed IT services eliminate the need for an in-house IT department, saving you space, time, and money. With 24/7 support, proactive monitoring, and flat-rate pricing, you’ll never have to worry about downtime or surprise expenses again. Focus on growing your business, we’ll handle the tech.

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Our Services

Managed IT Services

Outgrown break-fix support? Real Time Information Services managed IT puts your tech stack on autopilot: 24×7 monitoring, live helpdesk, automated patching, and hardware lifecycle planning—all for a predictable monthly fee that keeps Fresno workstations and servers running smoothly. We’re certified Microsoft 365 experts with Microsoft Modern Work credentials, helping your team collaborate, stay productive, and work securely in the cloud.

Cybersecurity

From phishing kits to zero-day exploits, threats never sleep. Real Time Information Services builds layered defenses: endpoint hardening, network segmentation, SOC-backed alerting, and responds in minutes, not hours, so your data stays safe and auditors stay happy.

Cloud Computing Services

Stop babysitting hardware. We migrate critical apps to secure West-Coast data centers, handles updates and scaling, and equips teams to log in from any device, boosting agility for businesses across Fresno, Visalia, and beyond.

Business Continuity

Wildfires, rolling blackouts, hardware failure—downtime in California can strike without warning. Real Time Information Services business continuity and disaster-recovery playbooks safeguard your data, run instant cloud failovers, and restore operations fast, so customers never notice a hiccup.

6 Reasons Fresno Businesses Trust Real Time Information Services

1. 15-Minute Live-Answer Guarantee

A certified technician picks up your call within 15 minutes—no voicemail loops—so problems start getting solved right away.

2. 24/7 SOC Monitoring & Rapid Response

Our Fresno-based security operations center hunts threats around the clock and neutralizes attacks before they disrupt your workflow.

3. Flat-Rate, No-Surprise Billing

One predictable monthly invoice covers support, updates, and projects—goodbye mystery fees and end-of-month budget shocks.

4. Compliance Peace of Mind

HIPAA, PCI-DSS, and California privacy requirements are baked into every plan, keeping auditors happy and data safe.

5. Remote-Centric, Rapid On-Site Response

Over 90 % of issues are fixed remotely; when hands-on help is needed, Fresno engineers arrive the same business day.

6. Central Valley Roots Since 1996

Nearly three decades of proven IT results for companies throughout Fresno and California cities.

We make it our business to exceed our customers’ expectations

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Bernadett Robinson
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Done in a timely manner, fast responses, greatly appreciated
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Monica lopez
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We have been working with Real Time for years and have found that they always address and resolve our issues promptly. We highly recommend them!!!
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Riki Donaghy
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I have worked with Real Time Information Services for several years. They are very knowledgeable and have always handled my issues professional and quickly.
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Chad Troop
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We have been working with Real Time Information Services for over 20 years, and I can confidently say they have exceeded our expectations in every aspect. Their team is highly professional, knowledgeable, and always ready to help. Whether it's routine maintenance, troubleshooting, or implementing new systems, they handle everything with expertise and efficiency. Communication with an IT company is very important, and this is where Real Time excels. They are prompt in their responses and provide clear explanations, making it easy for us to understand the technical aspects of their work. They truly listen to our needs and customize their services to fit our requirements. Real Time has been a reliable and valued partner in our business’s success over the last 20 years. Their exceptional service and commitment have made them feel like an extension of our own team here at the Brownie Baker. We highly recommend them to any business looking for top-notch IT services.
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Bernadett Robinson
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KEVIN IS THE BEST. ALWAYS GETS TO MY TICKETS IN A TIMELY MANNER.
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Jim Edwards
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We've relied on RealTime Information Services for over twenty years, and I highly recommend this company. From hardware and software to network and security, their hands-on approach and comprehensive IT services have kept us running smoothly and efficiently. They’ve consistently helped us avoid issues, supporting our company's growth every step of the way. Truly a 5-star organization!
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Tami DeLuca
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I highly recommend. We have been with Real-Time for several years now. They are very knowledgeable, and have a rapid response time when necessary. They stay updated on our environment, and make recommendations each year to keep us up to date on the latest advancements. I would give them a 10 out of 10 if possible.
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Vanessa Valdez
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We use Real-Time at work so we've dealt with pretty much everyone on their staff, they have been nothing but extremely professional, helpful and knowledgeable of our issues. They are always willing and happy to help.
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Karen Gilpatrick
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I have been so THANKFUL for their services as I’ve been working with them for over 15 years and highly recommend them to anyone who is in need of any computer assistance whether it’s a problem getting into a program an issue with printer and so on. It’s been amazing having them as our I.T. Team! Karen Gilpatrick
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Joshua Oswald
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Real-Time is extremely helpful, knowledgable and professional. They take care of everything from troubleshooting to onboarding new employees to implementing new security and programs. They are always happy to help. Great team!
Ajaz Ahmed CEO Real-Time IT Service Company
Ajaz Ahmed - CEO/President

About Real Time Information Services

Real-Time Information Services was founded in Fresno in 1992 by a group of engineers who believed businesses deserved proactive, people-first IT support—not the wait-until-it-breaks model common at the time. That forward-thinking ethos still shapes every ticket we touch.

Today, those group of engineers leads a Fresno-based team of certified engineers who safeguard everything from single-site offices to multi-location agribusinesses in Fresno and nearby California cities.

We monitor, patch, and secure systems 24 × 7, resolving most issues silently in the background so your team can work without disruption.

With Real-Time clients enjoy nonstop monitoring, bullet-proof backups, and strategic technology roadmaps that scale with growth. Add straight-talking technicians, predictable pricing, and one point of contact for every vendor—Internet, phones, cloud—and it’s clear why uptime-driven businesses across Fresno and beyond trust Real-Time for responsive, comprehensive IT solutions.

All the latest news from the Real Time blog

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Providing services and solutions to small and medium sized businesses across California

We are located in Fresno and have been providing computer support, network services and IT consulting to small and medium sized businesses in the area for more than 25 years. Whether you’re just down the road or in Visalia, Madera, Tulare, Bakersfield, Stockton, Atwater, Clovis, Merced, Modesto or Sacramento we’ll take care of your IT for you.

IT Services for Fresno, CA Businesses

Explore what our local team handles for Central Valley businesses every day.

Computer Consultant in Fresno, CA - Straight answers and a clear technology roadmap, so every IT decision supports where your business is headed.

Computer Networking Service in Fresno, CA - Design, installation, and monitoring for office networks that stay fast and reliable as you grow.

Computer Security Service in Fresno, CA - Managed protection for your network, devices, and email, so threats get caught before they become downtime.

Computer Service in Fresno, CA - Hands-on help for the machines your team works on every day, from troubleshooting to upgrades and maintenance.

Data Recovery Service in Fresno, CA - When a drive fails or files vanish, local engineers work to get your data back quickly and safely.