Managed IT Services & IT Support for Fresno, CA Businesses

Is your IT service provider’s slow response crippling productivity?

We’ll take care of your IT so you can take care of your business

Ajaz Ahmed CEO Real-Time IT Service Company

Ajaz Ahmed

CEO

Frank Rahman Chief Technology Officer Real-Time IT Service Company

Frank Rahman

Chief Technology Officer

Eric Metler Chief Operations Officer Real-Time IT Service Company

Eric Metler

Chief Operations Officer

Since 1992, Real Time Information Services, Inc. has been the trusted IT partner for small and mid-sized businesses looking to streamline operations and reduce costs. Our managed IT services eliminate the need for an in-house IT department, saving you space, time, and money. With 24/7 support, proactive monitoring, and flat-rate pricing, you’ll never have to worry about downtime or surprise expenses again. Focus on growing your business, we’ll handle the tech.

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Our Services

Managed IT Services

Outgrown break-fix support? Real Time Information Services managed IT puts your tech stack on autopilot: 24×7 monitoring, live helpdesk, automated patching, and hardware lifecycle planning—all for a predictable monthly fee that keeps Fresno workstations and servers running smoothly. We’re certified Microsoft 365 experts with Microsoft Modern Work credentials, helping your team collaborate, stay productive, and work securely in the cloud.

Cybersecurity

From phishing kits to zero-day exploits, threats never sleep. Real Time Information Services builds layered defenses: endpoint hardening, network segmentation, SOC-backed alerting, and responds in minutes, not hours, so your data stays safe and auditors stay happy.

Cloud Computing Services

Stop babysitting hardware. We migrate critical apps to secure West-Coast data centers, handles updates and scaling, and equips teams to log in from any device, boosting agility for businesses across Fresno, Visalia, and beyond.

Business Continuity

Wildfires, rolling blackouts, hardware failure—downtime in California can strike without warning. Real Time Information Services business continuity and disaster-recovery playbooks safeguard your data, run instant cloud failovers, and restore operations fast, so customers never notice a hiccup.

6 Reasons Fresno Businesses Trust Real Time Information Services

1. 15-Minute Live-Answer Guarantee

A certified technician picks up your call within 15 minutes—no voicemail loops—so problems start getting solved right away.

2. 24/7 SOC Monitoring & Rapid Response

Our Fresno-based security operations center hunts threats around the clock and neutralizes attacks before they disrupt your workflow.

3. Flat-Rate, No-Surprise Billing

One predictable monthly invoice covers support, updates, and projects—goodbye mystery fees and end-of-month budget shocks.

4. Compliance Peace of Mind

HIPAA, PCI-DSS, and California privacy requirements are baked into every plan, keeping auditors happy and data safe.

5. Remote-Centric, Rapid On-Site Response

Over 90 % of issues are fixed remotely; when hands-on help is needed, Fresno engineers arrive the same business day.

6. Central Valley Roots Since 1996

Nearly three decades of proven IT results for companies throughout Fresno and California cities.

We make it our business to exceed our customers’ expectations

Ajaz Ahmed CEO Real-Time IT Service Company
Ajaz Ahmed - CEO/President

About Real Time Information Services

Real-Time Information Services was founded in Fresno in 1992 by a group of engineers who believed businesses deserved proactive, people-first IT support—not the wait-until-it-breaks model common at the time. That forward-thinking ethos still shapes every ticket we touch.

Today, those group of engineers leads a Fresno-based team of certified engineers who safeguard everything from single-site offices to multi-location agribusinesses in Fresno and nearby California cities.

We monitor, patch, and secure systems 24 × 7, resolving most issues silently in the background so your team can work without disruption.

With Real-Time clients enjoy nonstop monitoring, bullet-proof backups, and strategic technology roadmaps that scale with growth. Add straight-talking technicians, predictable pricing, and one point of contact for every vendor—Internet, phones, cloud—and it’s clear why uptime-driven businesses across Fresno and beyond trust Real-Time for responsive, comprehensive IT solutions.

All the latest news from the Real Time blog

BLOG UPDATES

Why Van Ness Extension Offices Rely on Managed IT Help

A small office near Fresno City College had been dealing with the same computer issue for weeks. Logins were slow, programs froze randomly, and staff kept restarting machines just to get through the day. Calls for help felt rushed, and no one explained what was actually wrong. One afternoon, right

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Why Bullard Businesses Trust Long-Term Managed IT Support

A business just off West Shaw Avenue had been bouncing between IT providers for years. Every switch promised better service, but problems still lingered. Printer issues one week, login problems the next, and long waits whenever something broke. What finally changed things wasn’t new technology. It was consistency. After partnering

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Enterprise Cloud Solutions 101

Cloud computing has been on every business owner’s mind these days, and that is because of the various benefits that a business can gain from being on the cloud. First, what is Enterprise Cloud Computing and why is it important? While cloud computing generally includes any function that is hosted over

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Providing services and solutions to small and medium sized businesses across California

We are located in Fresno and have been providing computer support, network services and IT consulting to small and medium sized businesses in the area for more than 25 years. Whether you’re just down the road or in Visalia, Madera, Tulare, Bakersfield, Stockton, Atwater, Clovis, Merced, Modesto or Sacramento we’ll take care of your IT for you.